Get in touch

WIM contacts

If you need to ask a question, report a suspicious profile, or discuss cooperation, short and structured messages help the most.

User supportSafety casesPartnership and business requests

Contact

What to include in your message

  • A listing or profile link if the issue is tied to a specific deal or user.

  • A short description without extra storytelling, but with exact dates, amounts, and agreed terms.

  • Screenshots or supporting proof if moderation or support needs to take action.

Contact

Where to write

  • General questions and support: info@wim.com.ua

  • Partnerships, showrooms, shops: info@wim.com.ua

  • Questions about suspicious cases or platform rules: info@wim.com.ua

Contact

When to expect a reply

  • The team replies after reviewing your request. Include a link and a description of the problem to reduce follow-up questions.

  • Complex cases may take longer if we need to review chat history, listing materials, or supporting evidence.

  • If the case involves safety, mention it in the subject line right away.

Before you write

For common deal or profile questions, the help page or safety checklist may solve it faster.

Platform operator

WIM (https://wim.com.ua/) is owned and operated by ФОП Диголян Юрій Сергійович, an individual entrepreneur. WIM is the service name used by this entrepreneur.

Contact the platform operator, including for personal data questions: info@wim.com.ua.