Support
We collected the essential guidance so you can publish clearer listings, make safer deals, and avoid the usual confusion.
Help
Record a short video with three angles: overall look, key detail, and any flaw or wear mark.
Use the model or item type in the title, then state condition, included accessories, and delivery method in the description.
If the price is negotiable, state your range early so the conversation stays efficient.
Help
Before paying, watch the full video, confirm what is included, and ask for fresh photos when anything is unclear.
Agree on delivery or pickup before you lock the final price.
Do not rush into third-party messengers if the key questions can stay inside WIM chat.
Help
Save screenshots of the chat, listing video, and any agreement you made.
If you see fraud signals or abusive content, move straight to contacts or the safety page.
The clearer you describe the issue, the faster the team can review it.
Need more context
For sensitive deals, review the safety checklist first and then reach out if you still need help.
